@font-face{font-family:Inter;src:local("Inter");font-display:swap}
:root{color-scheme:light;--ivory:#FAF8F3;--gold:#C6A667;--charcoal:#242424;--grey:#F2F2F0;--line:#e7e4dc;--muted:#77756f;--white:#fff;--green:#4c8060;--red:#a84b46;--shadow:0 12px 34px rgba(36,36,36,.055)}
*{box-sizing:border-box}html{min-height:100%;background:var(--ivory)}body{margin:0;background:var(--ivory);color:var(--charcoal);font-family:Inter,"Avenir Next",system-ui,-apple-system,sans-serif;font-size:14px;line-height:1.5}h1,h2,h3,.brand-mark{font-family:Inter,"Avenir Next",system-ui,-apple-system,sans-serif;font-weight:600;letter-spacing:-.035em}h1{font-size:clamp(2rem,3vw,2.8rem);line-height:1.12;margin:.15rem 0 .55rem}h2{font-size:1.35rem;margin:0 0 1rem}a{color:inherit;text-decoration:none}a:hover{color:#8b6b32}button,input,select{font:inherit}button,a{touch-action:manipulation}.app-shell{min-height:100vh}.sidebar{position:fixed;inset:0 auto 0 0;width:252px;background:var(--charcoal);color:#fff;padding:28px 18px 20px;display:flex;flex-direction:column;z-index:3}.brand{display:block;padding:3px 14px 34px}.brand-mark{font-size:1.75rem;letter-spacing:.06em;color:#fff}.brand-mark i{font-family:Inter,sans-serif;font-size:.7em;color:var(--gold);font-style:normal;font-weight:500}.brand small{display:block;color:#bcb9b1;font-size:.65rem;letter-spacing:.2em;margin-top:4px}.sidebar nav{display:grid;gap:7px}.nav-link{display:flex;align-items:center;gap:13px;padding:12px 14px;border-radius:10px;color:#c7c5bf;font-size:.92rem;transition:none}.nav-link:hover,.nav-link.active{background:#343330;color:#fff}.nav-link.active{box-shadow:inset 2px 0 var(--gold)}.nav-icon{width:19px;color:var(--gold);font-size:1.15rem;text-align:center}.sidebar-bottom{margin-top:auto;padding:16px 12px 0;border-top:1px solid #44423c;color:#aaa79f;display:grid;gap:11px;font-size:.78rem}.secure-label{display:flex;align-items:center;gap:8px;color:#d6d3ca}.logout{border:0;background:none;color:#d6d3ca;padding:5px 0;text-align:left;cursor:pointer;width:max-content}.logout:hover{color:var(--gold)}.dot{width:8px;height:8px;display:inline-block;border-radius:50%;background:var(--green)}.dot.neutral{background:var(--gold)}.main-area{margin-left:252px;min-height:100vh;display:flex;flex-direction:column}.topbar{height:68px;border-bottom:1px solid var(--line);display:flex;align-items:center;padding:0 clamp(22px,4vw,54px);color:#77756f;background:rgba(250,248,243,.86);gap:15px}.topbar-right{margin-left:auto;display:flex;align-items:center;gap:12px;color:var(--charcoal);font-size:.85rem}.avatar{height:31px;width:31px;display:grid;place-items:center;background:#eee7d9;color:#8a6d3b;border-radius:50%;font-weight:600}.content{width:min(1440px,100%);margin:0 auto;padding:38px clamp(22px,4vw,54px) 48px;flex:1}.page-heading{display:flex;align-items:flex-end;justify-content:space-between;gap:24px;margin-bottom:26px}.eyebrow{margin:0 0 7px;color:#9a804e;font-size:.68rem;letter-spacing:.17em;font-weight:700}.muted{color:var(--muted)}.page-heading .muted{margin:0}.status-pill{display:inline-flex;align-items:center;gap:8px;padding:8px 12px;border:1px solid #e8e0d0;border-radius:24px;background:#fffdf9;font-size:.75rem;color:#71684f;white-space:nowrap}.status-pill i{width:7px;height:7px;background:var(--green);border-radius:50%}.stat-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin-bottom:20px}.stat-grid.compact{grid-template-columns:repeat(2,minmax(0,1fr));max-width:700px}.stat-card,.panel{background:var(--white);border:1px solid var(--line);border-radius:14px;box-shadow:var(--shadow)}.stat-card{padding:18px 20px;min-height:98px;display:flex;flex-direction:column;justify-content:space-between;gap:9px}.stat-card span{font-size:.78rem;color:var(--muted)}.stat-card strong{font-size:1.6rem;font-weight:600;letter-spacing:-.04em;line-height:1.2}.stat-card .small-value{font-size:.95rem;letter-spacing:0;overflow-wrap:anywhere}.chart-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin:0 0 20px}.panel{padding:22px;margin-bottom:16px;min-width:0}.panel-heading{display:flex;justify-content:space-between;align-items:flex-end;gap:12px}.chart-panel{padding-bottom:14px}.bar-chart{overflow-x:auto;padding-top:6px}.bar-chart svg{height:160px;width:100%;min-width:120px;display:block}.bar-chart rect{fill:var(--gold)}.bar-chart rect:hover{fill:#a98443}.bar-chart text{font-family:Inter,sans-serif;font-size:9px;fill:#827f77}.empty{color:#8b8880;text-align:center;padding:20px}.health-panel{display:flex;justify-content:space-between;gap:25px;align-items:center}.health-panel h2{margin-bottom:0}.health-items{display:flex;gap:12px 20px;flex-wrap:wrap;color:#6d6a63;font-size:.78rem}.health-items span{white-space:nowrap}.health-items .dot{margin-right:6px}.toolbar{display:flex;gap:10px;align-items:center;margin-bottom:18px}.toolbar input,.toolbar select,.login-card input[type=password]{min-height:42px;padding:10px 12px;border:1px solid #ddd9cf;background:#fff;border-radius:8px;color:var(--charcoal);outline:none}.toolbar input{flex:1;min-width:150px}.toolbar input:focus,.toolbar select:focus,.login-card input:focus{border-color:var(--gold);box-shadow:0 0 0 3px #c6a66722}.button{display:inline-flex;align-items:center;justify-content:center;min-height:42px;padding:9px 16px;border-radius:8px;font-weight:600;border:1px solid transparent;cursor:pointer}.button.primary{background:var(--charcoal);color:white}.button.primary:hover{background:#393732}.button.secondary{background:#fff;color:var(--charcoal);border-color:#ddd9cf}.button.secondary:hover{border-color:var(--gold)}.table-wrap{overflow:auto;width:100%}table{width:100%;border-collapse:collapse;min-width:650px;text-align:left}th{color:#827f77;font-size:.69rem;text-transform:uppercase;letter-spacing:.07em;font-weight:600;background:#faf9f6}th,td{padding:13px 12px;border-bottom:1px solid #efede8;vertical-align:top}td{font-size:.83rem}tbody tr:last-child td{border-bottom:0}td a{color:#806334;font-weight:600}td a:hover{text-decoration:underline}.note{padding:12px 14px;background:var(--ivory);border-radius:8px;color:#6d6a63;font-size:.8rem}.ticket-detail blockquote{border-left:3px solid var(--gold);margin:15px 0;padding:9px 15px;white-space:pre-wrap;overflow-wrap:anywhere;background:#faf9f6;border-radius:0 8px 8px 0}.small{font-size:.75rem}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}footer{padding:18px clamp(22px,4vw,54px);border-top:1px solid var(--line);color:#89867e;font-size:.73rem}footer span{padding:0 6px;color:var(--gold)}.login-page{min-height:100vh;display:grid;place-items:center;padding:20px;background:radial-gradient(ellipse at 50% 0,#f2ecdf 0,transparent 52%),var(--ivory)}.login-card,.error-card{width:min(440px,100%);padding:38px;background:white;border:1px solid var(--line);border-radius:18px;box-shadow:0 20px 60px #24242412}.login-card h1{font-size:2.1rem}.login-card form{display:grid;gap:12px;margin:26px 0 20px}.login-card label{font-size:.82rem;font-weight:600}.login-card .button{width:100%;margin-top:5px}.login-card .small{line-height:1.55}.error-card{margin:10vh auto}.nav-toggle,.mobile-menu{display:none}
@media(max-width:1100px){.stat-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.chart-grid{grid-template-columns:1fr 1fr}.chart-panel:last-child{grid-column:span 2}.health-panel{align-items:flex-start;flex-direction:column}}
@media(max-width:720px){.sidebar{transform:translateX(-100%);transition:transform .18s ease;width:min(82vw,280px);box-shadow:12px 0 30px #0002}.main-area{margin-left:0}.nav-toggle:checked~.app-shell .sidebar{transform:translateX(0)}.mobile-menu{display:block;cursor:pointer;border:1px solid var(--line);border-radius:7px;padding:5px 9px;color:var(--charcoal)}.topbar{height:58px;padding:0 16px;font-size:.83rem}.content{padding:25px 15px 34px}.page-heading{align-items:flex-start;flex-direction:column;margin-bottom:20px}.status-pill{align-self:flex-start}.stat-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:9px}.stat-card{padding:14px;min-height:88px}.stat-card strong{font-size:1.32rem}.stat-card span{font-size:.72rem}.stat-grid.compact{grid-template-columns:1fr 1fr}.chart-grid{grid-template-columns:1fr}.chart-panel:last-child{grid-column:auto}.panel{padding:16px;margin-bottom:12px}.toolbar{align-items:stretch;flex-wrap:wrap}.toolbar input{flex-basis:100%}.toolbar select{flex:1}footer{padding:15px;font-size:.68rem}.login-card{padding:27px 22px}.health-items{display:grid;grid-template-columns:1fr 1fr}.ticket-detail blockquote{font-size:.88rem}}